Oracle Apps 11I

Oracle
Innovative Business Solutions is a full service provider and offers services across the entire lifecycle of Oracle Applications including Implementation, Rollout, Migration and Upgrades, Enhancements, Maintenance and Support. Innovative Business Solutions has Oracle Application expertise combined with Domain Expertise in Manufacturing, Retail, Distribution, Banking and Financial Services.

Innovative Business Solutions has a dedicated Oracle Applications practice with consultants across the stream of functional, Techno-Functional, Technical and Database Administration. Robust tools, reusable components, process methodologies refined with real-time experience in executing projects and a knowledge repository drive for efficient execution and faster turn-around.

Implementations & Rollouts
Innovative Business Solutions Oracle practice encompasses a wide array of services, including:

End to End Implementation of Oracle e-Business Suite including Financials, Supply Chain, Discrete and Process Manufacturing, HRMS, Project Accounting, CRM, Intelligence and Mobile Supply Chain.
Accelerated implementation through simplification of processes and leveraging a knowledge management Repository and reusable extensions.
Leveraging offshore for implementation activities including configuration, development of customization & data migration.

Development
Innovative Business Solutions Oracle practice encompasses a wide array of services, including:

Managed engagements where Innovative Business Solutions takes up accountability for the delivery
Development of generic or customer-specific bolt-on modules
Customization of RICE (Reports, Interface, Conversion & Extension) objects to meet unique business requirement.
Highly leveraged onsite-offshore model with only the requirements gathering and UAT support done at onsite resulting in lower cost of engagement.

Maintenance and Support Model
Innovative Business Solutions Oracle practice encompasses a wide array of services, including:

Innovative Business Solutions takes accountability for customer service levels through its SLA driven model across all levels L1/L2 & L3.
Detailed knowledge transition phase to seamlessly switch over
Process driven approach towards quality assurance as against people-centric approach with emphasis on knowledge management
Leverage on-site / offshore model to reduce cost of operations and to provide round-the-clock support coverage
Multi-lingual L1 help-desk services integrated with L2 & L3 support

Oracle Apps - Center of Excellence
A dedicated Center of Excellence with a focus on:

Process Improvement
Productivity Improvement
Knowledge Management
Emerging Trends
Capability Development
Induction and Training
Internal Certification Program for Techno-Functional Consultants